FAQs

1. What are factory airbags?

  • Factory airbags are original equipment manufacturer (OEM) airbags installed in vehicles during production. They are designed to deploy rapidly in the event of a collision to help protect occupants from injury.

2. Are your airbags genuine OEM parts?

  • Yes, all our airbags are genuine OEM parts not sourced from Chinese counterfeit factories. 

3. Are your airbags compatible with my vehicle?

  • We carry a wide range of airbags compatible with various makes and models. Please use our vehicle compatibility tool or contact our customer service for assistance in finding the right airbag for your vehicle.

4. How do I install the airbags?

  • Airbag installation should be performed by a qualified technician or mechanic familiar with airbag systems to ensure proper installation and safety. We recommend consulting a professional for installation.

5. Are your airbags safe?

  • Yes, our airbags meet or exceed all safety standards set by regulatory authorities. We source our airbags from reputable manufacturers to ensure quality and safety.

6. Do your airbags come with a warranty?

  • Yes, we offer a warranty on all our airbags. Please refer to our warranty policy for more information on coverage and terms.

7. How can I check the status of my order?

  • You can check the status of your order by logging into your account on our website or contacting our customer service team with your order details.

8. What is your return policy?

  • We have a hassle-free return policy. If you're not satisfied with your purchase, you can return the product within 30 days for a refund or exchange. Please refer to our return policy for detailed instructions.

9. Can I track my shipment?

  • Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

10. How can I contact customer support?

    • You can reach our customer support team via phone, email, or live chat. Our representatives are available to assist you with any questions or concerns you may have.

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