PLEASE READ BELOW:

When you buy our item you agree to our terms and conditions.

Item Condition

·        As shown in the pictures / It is buyer’s responsibility to check carefully all the pictures for details or require more pictures if necessary.

·        What you see in the photos is what you will receive, except the multi quantity items, which may have small cosmetic differences, but not functionally or structurally different from what you see in the pictures.

·        Items may show light scuffs, scratches or other imperfections as a result of this being a used part. We do our best to show everything in our pictures. If you need more information, please contact us and we will do our best to disclose the condition of the item.

Shipping Policy

·        You are welcome to pick up your item at our location in Tampa, FL 33610. Address available upon request.

·        Shipping prices for ground apply only to the continental U.S. We do not ship to AK, HI, PR, VI, GU, NMI, AFO/APO 

·        Process time for shipping is 1 business day. 

·        Any international customs fees must be paid by customer.

·        Please note that we will only ship to the same billing address that payment is made from, unless otherwise specified.

·        To pass our shipping savings onto you, we may alternate between FedEx, USPS or Trucking Freight Shipper, depending on which is cheaper and/or faster.

·        Oversize items like bumpers, doors, hoods, trunk lids, engines, transmissions and other similar items will be shipped via Freight. After you purchase such an item, you have to immediately provide us with your full name, phone number and a business address with loading dock or forklift for freight deliveries.

Return Policy

·        All returns must be made and will be accepted within 30 days of item being received by customer, and only if the item is non-functional or if it differs substantially from the description!

·        Please ask questions prior to bidding and verify the fit in your application with your local dealer or an independent source! 

·        Customers are fully responsible for the shipping cost of the return. Shipping and handling fees are non refundable! Most of our products are offered with free shipping, meaning shipping has been included in the price to provide you with the total cost of the order. You will be refunded the purchase price less our shipping costs as soon as item is returned to us.

·        Do not buy electronic parts for testing purposes. In such case, we will not accept the return. Any electronics, radios, modules, computers will be tested when returned and double checked before we issue you a refund.

·        We are not liable to pay for any labor fees associated with the installation or removal of any parts we sell. 

·        We accept product returns on incorrect or unwanted parts, but they are subject to a restocking fee of 15% of the purchased price. Also keep in mind that shipping cost is non refundable.

Warranty

·        We offer limited warranty for the 30 days return period; we advise you to use this time to install the part and check if its in good condition.

·        Item must be returned in the original condition in order to qualify for warranty.

·        Any sign of tampering or attempt to disassemble the part will void the warranty.

Contact us  

·        If you have any doubts or questions about anything, please contact us before purchasing.

·        If you need a different part for the same or a similar vehicle that may not be found on eBay, please contact us through eBay email or call our office at Partsmart Inc Monday through Friday 9 am to 5 pm EST.

IMPORTANT

After you have received your order in good condition, please leave us positive feedback, as it is very important to us. If there is a problem with the item, please contact us immediately, and we will do our best to solve the problem. Good communication is the key, and we like to communicate with our customers and fix anything that went wrong.

Thank You.